Definition: The 7 C’s of Communication is a checklist to help improve professional communication skills and increase the chance that the message will be understood precisely as intended.

To communicate effectively, keep the following 7 C’s of Communication in mind:

7 C’s of Communication

• Clear: The message should be clear and easy for the receiver to understand. The purpose of the communication should be clear to the sender because only then can the receiver understand it. The message should focus on a single objective and not cover multiple ideas in a single sentence.
• Correct: The message should be accurate, meaning that proper language should use appropriate language, and the sender must ensure that there are no grammatical or spelling errors. Also, the message should be accurate and timely. The correct statements have a more significant impact on the receiver, and at the same time, the morale of the sender increases with the valid message.
• Complete: The message should be done, i.e., it must contain all the relevant information required by the target audience. The complete information provides answers to all the recipients’ questions and helps in better decision-making.
• Concrete: The communication should be thorough, i.e., the message should be clear and, above all, in such a way that there is no room for misinterpretation. All facts and figures should be mentioned in a message to support the sender’s message.
• Concise: The message should be precise and to the point. The sender should avoid long-winded sentences and try to convey the issue in as few words as possible. A concise message is more understandable and helps to keep the recipient’s attention.
• Consideration: the sender must consider the recipient’s opinions, knowledge, way of thinking, background, etc., for effective communication. To communicate, the sender must build a relationship with the receiver and engage with them.
• Courteous: This means that the sender must consider both the feelings and the views of the receiver so that the message is positive and focused on the target audience. The message should not be biased and must contain terms that show respect for the recipient.

Note: This checklist applies to both written and verbal communication.